Welcome to City Fans United
Update from Operations Manager
Monday, 18 August 2014 12:13

Hello all.

I have been in my role as Operations Manager now for 7 weeks. I report to the Operations board, Jim Keegan, Tony Durkin, Laurence Kirby and Steve Harvey. It has been a rollercoaster of a ride that’s for sure. I thought I would update all CFU members on what I am working on, if anyone has any ideas or suggestions then please feel free to contact me This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

I am currently working with Mike Day on building  the new online shop, this has taken a while to get started but I am convinced it is better for everyone, they new platform looks better, has better detail and can hold more products.

I am working with Volunteers to get a volunteer co-ordinator in place. This is a vital role for our organisation. This  is  a role which will enhance the already fantastic work that countless volunteers do in and around the club. We will  always  need support and will always be grateful to anyone who volunteers their  time for our club. The Volunteer co-ordinator/s   will be able to channel support into the areas that are in need of more help. I hope that communication will improve also as volunteers will work within their teams and know who to go to for answers.

I am working with Sanctaury on the housekeeping side of our business, We currently have cover 4 days per week however we continue to utilise the building for functions which provides us with a vital revenue stream, this means that  we need to look at the way we keep the building clean, especially for matchdays.

I am working with our Legal Partner on HR issues to ensure we are complying with Employee law and best looking after our staff and volunteers. We have finalised the Volunteer handbook and have copies of these in the building for anyone to reference at any time. We are also working on training.

When it comes to safety and security, I am working with Steve Povey and Jim Keegan. We have a lot of work to do here, there is Fire safety, PAT testing, Water testing and a whole host of other tasks.

The Club shop is where I spent a lot of my time in the last few weeks. We have lots of new lines, all of which have been well received by fans on matchdays. The Friendly games saw us take a lot of vital money through the till. We are still pushing the big sale on dated stock. We have many bargains, pop in and have a look. The disappointing issue is the availability of replica adult shirts, all I can do is apologise, please believe me, we are working on it! There is nothing else we can do to speed the supply up.

I am starting to work with Steve Burr and Jon McCarthy on the players away travel. Both are really experienced managers and are helping me settle in.

I continue to work with Andy Cummings looking at how me can utilise the bars more. We have launched the kids birthday parties which are gathering momentum and we are starting to look at Christmas Parties.

Dave Riche and I work a lot together day to day as we are always in together.

 

I am really enjoying settling in, I know there is a lot to do, it is refreshing to work with such a great team, everyone wants the same thing- the football club to do well.

Tracey.

Last Updated on Monday, 18 August 2014 12:18
 
Match-day Experience Working Group: Volunteers Needed!
Wednesday, 13 August 2014 14:21

Many thanks to everybody who responded to the recent Big City Census, the results of which were reported to the Board on Monday 11th August and were considered further by the Operations Board Meeting the next day.

David Evans, who does sterling work in running the Census for us, will present the results in full at the upcoming CFU AGM on Thursday 11th September.

One of the outcomes that we would like to address as soon as we can is the quality of the Match-day Experience and how this can be improved going forward. To do this we would like the help of you our fans in coming up with ideas and proposals as to how attendance at home games can be made more interesting and enjoyable.

So, we are looking to establish a small working group of fans, possibly no more than 6 in number and who attend in different parts of the Ground, to serve on a task and finish group to help us in this area.

If you are interested and would like to serve on the group then please come forward and leave your name and contact number via the Club Office on 01244 371376 or e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Jim will help in getting the Group set-up and provide facilities to meet at the Ground. Your commitment is likely to be for a couple of hours in an evening, over half a dozen meetings or so.

If you have ideas as to how the match-day experience can be improved but are unable to commit to the Group, then there will be opportunity for you to feed these in once the Group is up and running.

 
Seals Lottery Draw for July 2014
Wednesday, 13 August 2014 08:48

The Seals Lottery July 2014 draw took place on Tuesday 12th August at the Swansway Stadium with the 'magic’ button being pressed by CFU member and office volunteer Tony Pate, witnessed by Operations Manager Tracy Wainwright, Fundraising Committee Chairman Brian Burns, Volunteer John Martin and Office Volunteer Kyle O’Gorman.

Read more...
 
2014 Board Elections Reminder
Wednesday, 06 August 2014 08:28

CFU members are reminded that applications for the 2014 board elections must be submitted by 4pm on Thursday 14th August.

Last Updated on Wednesday, 06 August 2014 11:03
Read more...
 
Volunteers Meeting Postponed
Wednesday, 16 July 2014 13:57

Unfortunately the Volunteers Meeting scheduled for Saturday 19th has been postponed and will be re-scheduled for early in the new season.

Meanwhile anyone wishing to volunteer for the club should email : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 
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